Bill Reid – USA

“Over the last 9 or so years and doing multiple tours every year with you, I can only praise the service provided and the friendships developed. Every trip with you, be it with Brian (who we miss) or Fiona or Sarah in the office has be rewarding and more than satisfactory Even with a couple hiccups – not the fault of anyone at Telfords – all outcomes have been great.”

James Johnson

“Excellent, friendly, and professional drivers and office staff. Competitive pricing. For smaller tour companies (such as mine) price point is extremely important. Reliability; I have used Telfords for several tours now, and I cannot think of a single time that I have been awaiting a driver who hasn’t shown up, or have been touring with someone who doesn’t know the route, etc.

Flexibility of the company. I am a very details oriented person. When I guide, I know exactly when I should arrive within 10-15 minutes for any destination, and I carefully do my research. However, there is the odd occasion when I know something needs special consideration, especially regarding the driving itinerary, I am confident that Telfords will help me come up with solutions that work for everyone. I really appreciate that.

Overall, I think the company is fantastic and I will continue to book with you.”

Dee Lord - Globetrotter travel

“Your drivers have been the best of all of the drivers we have had in all of Europe and they truly become part of our travel family. I am always impressed about how much they know about the area, and will add little stop offs and ideas that enhance the journey.

Glenn was our last driver and was so funny and engaging. I think when one of our young ladies all of the sudden jumped over the fence and took a dip in Loch Ness, at our Urquhart Castle photo stop, Glenn couldn’t even speak……!!! It was a shock to all of us!!
Drivers are timely and tell the leader how long to expect until the next stop, so we can share with our group.

The correct amount of Bathroom stops.

Provide great drivers that know the area and offer fun little stops on the way, if they know them – Such as, if there is time for a Whiskey Distillery on the way, the drivers will ask the leader of the group first (not announce it to the whole bus) if the group has time to go, they will call and set it up if the group wants to, Or… a beautiful bridge or photo stop.

Fun Drivers, but focused on their driving. Excellent drivers. The Drivers are engaged with the travellers. The Drivers are well groomed and look professional.

The buses are always very clean. If there is a problem and we ask the drivers, they are always knowledgeable (maybe, if someone doesn’t feel well).

When we send an itinerary, there are suggestions to make our tour better. (It makes us look better 😉)
The Telford Drivers engage with all travellers and make them feel special.”

Tony MG Burgess, Ohio USA

“We have been extremely pleased with Telfords each time we have used you. I cannot think of anything I would ask you to do differently. All the staff has been great and very accommodating. As Andrew and Glenn will probably tell you, we want our drivers to be part of our group – because they really are for the 10 days or so they are with us.”

Jean Wynee, Celtic Journeys

“The last time I used Telford Coaches all went well. I found that it is important to request a Driver/Guide as apposed to just a Driver. My tours in Scotland are knitting tours that are hosted, so it is important for me to source a coach company that can offer the driving service, but also be knowledgeable about Scotland, and the surrounding areas. Important that the coach is comfortable, up to date and has a microphone on board. Also important that the day by day itinerary of the tour is reviewed before the tour commences, and anything that is unclear that questions are asked. Also important that all Covid 19 procedures are explained clearly moving forward.”

Seth Weeldreyer

“Just having planned so far, unfortunately postponed … Telford’s has been responsive, clear with details, willing to work with our groups needs, and reasonably priced.”

Raven Sinclaire

“Your employees have been most gracious and quick to answer.”

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    Contact Telford’s Coaches with booking enquiries and queries.
    Call us on 01387 375 677, email or send us a message via the contact form.

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